Blackbaud Institute Releases Charitable Giving Report
Blackbaud has announced the release of the Charitable Giving Report by the Blackbaud Institute for Philanthropic Impact™. The seventh annual …
Tag Archives: Nonprofit
Is customer experience just for the private sector? What about nonprofits?
Customer centricity and customer experience is often associated with steps that companies in the private sector can take to build …
How easy is it to change channels in nonprofit fundraising and development?
The Blackbaud Institute of Philanthropic Impact’s 2018 report, Next Generation of American Giving, gives insight into how people are using these channels …
Ebook: 6 Fundraising Strategies from Nonprofit Trailblazers
Fundraisers wear many hats. In addition to making sure you can raise more resources year after year, you have to …
Do you have an innovators heart for your nonprofit mission? Where is the sense of urgency about the donor experience?
There is a gap that is growing in your nonprofit. It is the gap between the connected donor, their expectations …
Drawing the Line with Donor Data During CRM Migration – by Matthew Mielcarek, Vice President, Analytics & Insights Strategy at Pursuant
Matthew Mielcarek is Vice President, Analytics & Insights Strategy at Pursuant. Matthew works with nonprofit organizations to support short and …
For the Love of our Donors – Creating Amazing Donor Experiences : Why being donor obsessed can transform your nonprofit into a digital business
Michael’s latest book is available on Amazon. Donor experience transformation is about making fundamental changes in how business is conducted at …
How important is being agile to the donor experience?
Considering how dynamic the current business environment is, we need to focus intensively on the short-term—tracking donor experience performance and …
Are our digital donor experience goals relevant?
The fourth criterion for SMART goals stresses the importance of choosing goals that really make a difference in improving the …
Donor Experience SMART goals are realistic and attainable
Goals should be both realistic and attainable for the digital nonprofit. While an attainable goal may stretch a team in …
Donor Experience SMART transformation goals are measurable
How will you know “when you have arrived”? How will you measure progress in improving the donor experience? What does …
Donor Experience SMART goals are specific and unambiguous
Donor Experience SMART goals are specific. Does your goal sound too general? It is probably not a SMART goal yet. …
Create SMART Donor Experience goals before developing strategy
Goals are very important to the digital executive who is dedicated to improving the donor experience. SMART goals provide the …
6 Reasons Why Most Fundraisers Don’t Know Their Donor Retention Rate
Donor retention is the key to successful fund raising at non-profits. It is essential to being cost effective. Acquiring new …
Donor data is all about insight leading to action
Data is very useful if it allows us to understand our donors better. Collecting data is of no value if …
The value of offline donor data
Not all data is as valuable as others. The human resources to manually enter offline donor data can be daunting …
Why Nonprofit Executives should care about Master Data Management (MDM)
Do you struggle keeping 2 or more sources of data up to date with name changes, address changes, email updates, …
Is it time to act like you are a global nonprofit?
You are a global nonprofit. Do you act like it? Your audience is 2.4 billion potential donors. You have international …
In the age of communities, how important is our nonprofit brand?
What does your nonprofit stand for? What (and who) does it represent? Now, more than ever before, our brand is …
From a millennial to nonprofits – Can you give us bold and robust?
This is a stunning way to see what can happen when you are a digital nonprofit. It is a challenge …
How do our nonprofit moments of truth look to donors?
As you would expect, Google has done some amazing research on the connected consumer experience. It is worth it to …
Vision is one of the Four Keys to Nonprofit Leadership by Mark Roithmayr (guest article)
Vision is one of the Four Keys to Nonprofit Leadership by Mark Roithmayr Last month we spoke about the Four Keys to …
Is the connected donor distracted or engaged?
We see it every day. We are at an event and someone holds up their phone to video or take …
Talking to our audience, instead of our selves by Chris Clarke (Habitat for Humanity)
Guest Blog: Chris Clarke — Talking to our audience, instead of our selves Chris Clarke is Habitat for Humanity International’s …
Salesforce.com Seeks Nonprofit Input on Specialized Software
Cloud-computing company Salesforce.com is soliciting input from nonprofits on how to tailor its programs to meet charities’ needs, the San …
The Four Keys to Nonprofit Leadership by Mark Roithmayr (guest article)
The Four Keys to Nonprofit Leadership by Mark Roithmayr Recently much has been written about the coming Tsunami of baby boomers …
Get ready for a new generation of donors
Are we ready for a new generation of donors? Nonprofit executives, meet the Millennials. Millennials, meet XYZ nonprofit. Oops, there …
CIO 100 Award Winner, Steve Bergman, joins Fortium Partners
Dallas, TX February 17, 2016 – FORTIUM PARTNERS, the world’s fastest-growing provider of business technology turnaround and leadership services, announced today that …
5 Fundraising focus areas for 2016
There are lots of ideas vying for our attention. As development executives, where should our focus be right now? Exceed …
GuideStar Redesigns Charity Profiles to Emphasize Results
For the first time since 2009, GuideStar has redesigned its 2.4 million charity profiles to place stronger emphasis on programming …
After 10 months at the helm, Chandini Portteus has resigned as president and chief executive of the Livestrong Foundation
Chandini Portteus has resigned as president and chief executive of the Livestrong Foundation 10 months after being named to lead …
What is the real rise in nonprofit giving?
What is the real rise in nonprofit giving? After adjusting for inflation, charitable giving by Americans is more than …
How can you stay on top of the fund raising content you need to know about as a fund raiser?
Are you having a hardtime keeping up with the latest in fund raising trends and content? It can happen easily. …
Microsoft Restyles Philanthropy Unit Under New Name and Leader
Now here is some good news for nonprofits. Microsoft has long been a friend of the nonprofit community. Microsoft announced …
Did cost cutting backfire on the American Red Cross?
My sense is that containing the costs was probably necessary. It is always painful and the short term consequences aren’t …
Guest Blog: Jay Scott — Sparking Breakthroughs, a Holiday Wish
Jay Scott is the Co-Executive Director of Alex’s Lemonade Stand Foundation. When his daughter Alexandra “Alex” Scott decided to hold …
What is happening to volunteerism in America? Volunteerism Rate Inches Downward to New Low
What is happening to volunteerism in the United States? Could it be that the traditional, time intensive approach is not …
How technology entrepreneurs embrace philanthropy
Mark Zuckerberg, founder and CEO of Facebook, announced has announced that he’s planning to give away 99 percent of his Facebook’s …
Are you ready for #GivingTuesday ?
Now in its fourth year on December 1st (this year), #GivingTuesday is a global day of giving fueled by the …
As a nonprofit, can you reject gifts and return them?
Michael Rosen raises some good points here. Integrity is important and showing it with whom you take money from does …
2015 Fund Raising Effectiveness Report
Recently our friends at AFP released the 2015 Fundraising Effectiveness Report. There is some really great stuff in the report. Retention still seems to be …
Janna Finch on fundraising and donor management software
Recently I caught up with nonprofit researcher Janna Finch of Software Advice, a company that provides online research and reviews for …
How great Nonprofit leaders inspire action for donor engagement
Why is important. It is in fact the starting point. Without it, our nonprofit, is just another commodity. Plenty of nonprofits …
As a transformative nonprofit leader, what should you stop doing today?
I am a big fan of list of things “to stop” doing. We all have “to do” lists but we …
Donor Experience transformational leadership is needed and it is needed now
Leadership in the donor experience transformation world is purposeful in its approach to creating a long term sustainable change. Change …
What should you do to start the journey of constituent experience?
The effect of everyone jumping on the constituent experience bandwagon is a slowdown in the maturation of this new business …
5 implications of the 2015 Millennial Impact Report for nonprofits
The 2015 Millennial Impact Report is out. It is well worth the time to read it. There are some important …
How game theory and Russell Crowe inspired an unusual fundraising startup – Guest blog by Simona Weinglass
Guest blog article by Simona Weinglass I’m an old-school journalist who recently decided to pivot into high-tech. I work in high-tech …
Obsession with Donors and Their Experience
This isn’t about being normal. Sorry, normal just won’t work. We need to be obsessed with the donor experience. We …
Digital Nonprofit Report: May 29, 2015
The challenge is that donors don’t always give year after year – OK, so donor retention isn’t part of your job …
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