This is not all about data. At the end of the day, customers will expect a great (unified) experience across …
Even 2 pieces of unified data is more powerful than one. Having a plan for the most valuable sources and …
Data is very useful if it allows us to understand our customers better. Collecting data is of no value if …
Here is a stunning summary of what is at stake with privacy from Axios. We know we have a problem. I’m sure …
Mukul Chopra is Vice President & CIO at Communities In Schools National Office in Washington, DC. Mukul is a Business Technologist. Mukul …
Big data is great if in fact you have lots of data. Most of us don’t have enough data to …
There is a great level of chaos when it comes to our data and information associated with it. It is …
EA CMO Chris Bruzzo joins digital analyst, futurist and best-selling author Brian Solis to discuss how data and machine learning …
We live in a consumer world where more and more there is an expectation that companies and nonprofits have the …
What is the main point of building the digital business and the customer experience? It is not to spend a …
Matthew Mielcarek is Vice President, Analytics & Insights Strategy at Pursuant. Matthew works with nonprofit organizations to support short and …
Excellent insight from Axios. Facebook has bigger problems looming in the EU. “Now that Facebook survived its congressional onslaught, it’s focusing …
This is not all about data. At the end of the day, customers will expect a great (unified) experience across …
Knowing you have a gap in the data and the experience is one thing. Doing something that improves the experience …
Building upon the next generation of the industry-leading database Oracle Database 18c, Oracle recently introduced the world’s first autonomous database …
IT can often feel like an unwinnable game, with limited resources, changing priorities, multiple stakeholders and increased demands. Too often, …
Data is very useful if it allows us to understand our customers better. Collecting data is of no value if …
Not all data is as valuable as others. The human resources to manually enter offline data can be daunting and …
Not all data is of equal value and not every customer is either. Part of the framework that leads from …
We probably shouldn’t try to collect everything. We also should be collecting the “right” data. We should consider enhancing the …
Unified data and a unified experience is supported by an Omni-Channel approach. Omni-channel creates a unified approach seamlessly across channels …
Resist the temptation to focus and organize around silos. While silos can maximize a part of the system, they sub-optimize …
Knowing you have a gap in the data and the experience is one thing. Doing something that improves the experience …
Data is very useful if it allows us to understand our donors better. Collecting data is of no value if …
Not all data is as valuable as others. The human resources to manually enter offline donor data can be daunting …
Resist the temptation to focus and organize around silos. While silos can maximize a part of the system, they sub-optimize …
This is a very interesting suggestion that the CFO owns enterprise analytics and data. My sense, while it is well …
We all have tons of data. We are awash in sea of information. We can’t make sense of much of …
Dragnet’s Sgt. Joe Friday character frequently implore informants to provide ‘Just the facts‘. We have all kinds of “facts”, data …
Ray Wang of Constellation Research has some great insight about digital transformation. Here are the seven rules: Digital disruption is …
Today’s article comes from Trent Ricker. Trent (@TrentRicker) currently leads Pursuant as chief executive officer, where he brings more than 20 …
This year’s Nonprofit Benchmarks are big! So big, that M+R has a great video to bring them right to you. M+R …
This is not all about data. At the end of the day, customers will expect a great (unified) experience across …
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