Is transformation into a customer focused world a no brainer?
So many times, transformation into a customer focused world is framed as a no brainer. We feel like idiots that …
Tag Archives: Transformation
Boards Are Undergoing Their Own Digital Transformation
Here is a great overview that Boards of Directors are facing from Diana Wu David. Diana works with CEOs and …
Can passion for our customers win the day?
You have a passion for your mission. You want to do the right thing for your customers. You believe in …
What is your business model and change management approach for becoming a digital business?
The world is changing faster than we can keep up. What we know and perhaps dread is the fact that …
What are the first steps of a digital change strategy?
There are some things we should frame as first things first. When thinking through digital change it helps to clearly …
What is “digital transformation”? Is it just a buzzword?
It is helpful to be able to define things. We hear and read a lot about “digital transformation”. I am …
The journey to a digital business and the scary issue of change
You are becoming a digital business. You are on a journey. One thing is clear. It is very clear. Many …
Do you have a passion for your mission and your customers? You can turn yourself into a hero!
Here is the big thing. And of course, this is very important. You have a passion for your mission. You …
Who holds the future in their hands?
We have choices to make about where to work, what to buy and what to invest in. Many are conspiring …
Lead your Digital Transformation – No Fancy, Schmancy Job Title Required!
We all have a chance to lead. Every business, nonprofit, department, government agency, and school must transform to the new …
Most CEOs Can’t Lead A Digital Transformation
I am a big fan of Jim Collins. It is nice to hear again about his influence. It is also …
Corporate Culture Dictates the Success or Failure of Digital Transformation
We know it is all about the culture. Am I willing to tackle the issue? Am I will to put …
Why did I start this journey in the first place?
Transformation isn’t easy. We all know that most transformation initiatives, of any kind, fail. The reasons are well known. Too …
Understanding your Digital Business Model by its Business Functional Requirements for Operational Technology
Am I focused on making this goal or process or people issue supported by a digital component? Am I thinking …
“You manage things; you lead people.” ~Rear Admiral Grace Hopper
Transformation is all about the people. The people who lead and the people who have to implement the change. As …
How will you know when you’ve arrived?
How will you know “when you have arrived”? How will you measure progress? What does success look like? When will …
Why Digital Transformation Must Begin with You
We can agree that transformation is mission critical. Our business survival may depend on it. Where does it all start? …
What are the fundamental elements for the digital C-Suite?
If you are a member of the C-Suite or a senior manager, what does it really mean to “be digital”? …
Is it all about transformation? What about agile initiatives to solve urgent problems?
I am an advocate for transformation. I am also an advocate for speed. There is work to be done that …
“If it was easy, you would have already achieved the change you seek.” ~Seth Godin
Seth Godin makes a great point here about transformation. It is hard work. It is about changing the way we …
Competing departments are holding back digital transformation
The CEO has to lead the way on this. The CEO has to build the culture. Silos always exist. There …
Transformation change is more about culture than strategy
We have a lot to do. Our plate is full. Who needs one more thing on the list? My guess …
How companies become digital leaders
Great podcast from McKinsey. Digital transformation isn’t going away. It is only accelerating at an unprecedented pace. Just about every …
What are the questions to ask about digital transformation initiatives?
Transformation isn’t easy and many times it fails. There are a variety of reasons. It isn’t easy and it won’t …
As a transformative nonprofit leader, what should you stop doing today?
I am a big fan of list of things “to stop” doing. We all have “to do” lists but we …
Donor Experience transformational leadership is needed and it is needed now
Leadership in the donor experience transformation world is purposeful in its approach to creating a long term sustainable change. Change …
7 things we know about a journey to change and transformation of the donor experience
We are on a hero’s journey for your nonprofit. We have a passionate desire to learn how to harness disruption and innovate …
Donor Experience Transformation won’t be easy. In fact, it will be hard!
So many times, transformation into a donor focused world is framed as a no brainer. We feel like idiots that …
Donor experience transformation requires being focused
In addition to being obsessed about the donor experience, the other essential ingredient to nonprofit success in transformation are efforts …
Donor Experience transformational leadership is needed and it is needed now
Leadership in the donor experience transformation world is purposeful in its approach to creating a long term sustainable change. Change …
Transforming the donor experience at our nonprofits
Donor experience transformation is about making fundamental changes in how business is conducted at our nonprofit in order to help cope …
What is the strategic impact of mobile transformation on business value?
We know how our customers are interacting with is changing and changing fast. We may, however, be underestimating how fast …
Why transformational leadership and a people focus is so important to a customer focus
Transformational leadership is needed and it is needed now – Leadership in the digital transformation world is purposeful in its …
Why is transformation necessary to the Digital Executive?
Be Transformative – Digital business transformation is about making fundamental changes in how business is conducted in order to help cope …
Transformational leadership is needed and it is needed now
Leadership in the digital transformation world is purposeful in its approach to creating a long term sustainable change. Change efforts …
Transformation won’t be easy. In fact, it will be hard!
So many times, transformation into a customer focused world is framed as a no brainer. We feel like idiots that …
Why are scoreboards and dashboards important to digital transformation?
Scoreboards help you establish if you are winning or not. When you have clear goals (lagging indicators) and strategies (leading …
Are we denying the facts?
This happens way too much. It clearly isn’t helpful to deny the facts. It is also important to actually know …
The main thing: Focus
An essential ingredient to success of digital business transformation is focus. It must be recognized, when you are obsessed with …
What questions should a digital strategy answer?
Businesses are being disrupted at every turn. Much of the disruption has to do with successful use of digital approaches. …
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