Will you put your money where your mouth is?
Mobile technology is exploding. If you were CEO of IBM, would you believe in it so much that you would …
Tag Archives: Technology
Are medical devices at a security risk?
Cyber security is an important issue not just for computers but also any device that has an internet connection. That …
Are you mobile friendly for a range of mobile devices?
As a digital executive, you know there is always something to get on top of. The mobile world is moving …
Is the future of technology with us now?
The future is not too far away. In many ways, it is already here. IBM suggests 5 trends to begin …
Is it a question of the facts?
Will technology save you? Not likely. It can help transform you but without a passion for amazing experiences that customers …
Take Security To The Zero Trust Edge
Forrester has long advocated for the Zero Trust model. It is an effective framework. Senior executives ought to look at …
Algorithms, do they give or do they take?
We are the system. Algorithms are not going away. We need to build them correctly. Consider this from Seth Godin. …
More evidence that the Golden Age of Sales and Marketing technology has arrived
Here is a great overview of where we are with Sales and Marketing technology. Just last month, I wrote that salestech …
Poll shows wide distrust of technology and media
This in from Axios: Americans largely think tech giants are too big and should be regulated, and mostly don’t believe …
Two benefits to avoiding technical jargon and concepts
Technology can very complex. Like every profession, technologists use lots of acronyms and jargon. As digital executives, we may succumb …
Is it this or that technology? Combining technology strategy makes the difference.
This makes so much sense. It is the combination of technology that becomes so powerful in this model. Well worth …
Is technology just about “keeping the lights” on?
Is Information Technology a support area? The traditional, “keep the lights on” world of technology just won’t cut it anymore. …
How nine world-class CIOs focus on the most daunting challenge they ever faced.
The following is a condensed excerpt from the book Confessions of a Successful CIO: How the Best IT Leaders Tackle …
What is the main point of building the digital business and the customer experience?
What is the main point of building the digital business and the customer experience? It is not to spend a …
Here is a way to think of change. Improve or die?
The pace of business continues to change and move faster and faster. That is clear and it requires that we …
Digital business change — How to take a holistic approach
Digital technologies are changing everything. We all know this just from our personal experience. At work, we are on a …
What Wall Street is saying about Facebook’s brutal Q2 earnings. | It’s not good news!
Facebook stock took an insane pummeling on Wednesday,wiping nearly $150 billion off of the company’s value. Disappointing second-quarter earnings and …
Will technology save you?
Will technology save you? Not likely. It can help change your business into becoming more digital but without a passion …
New demographics to consider as Society, technology and the digital business is evolving faster than many companies can adapt.
Are you ready for a new generation of customers? Company executives, meet the Millennials. Millennials, meet XYZ company. Oops, there …
How to innovate the donor experience for mission relevance and financial growth
Earning relevance with your donors requires much more than the adoption of the latest technology or being on the social …
Temkin Experience Ratings Software Snapshot
Temkin recently released the 2018 Temkin Experience Ratings (TxR) that ranks the customer experience of 318 companies across 20 industries based on …
Six Best Practices from the NGO Technology Report — Well worth the read
There are many reports that get published every year. You can get overwhelmed with too much information. What should a …
How do you measure results for cyber security investment?
With over 400 global business and security executives participating in a benchmark survey called The 2017 State Of Cybersecurity Metrics Annual …
A Donor Experience Approach to Strategy, People, Process and Technology
Having an approach or a framework for the work of the nonprofit digital executive is very important. Being passionate about …
Top 5 cybersecurity mistakes leaders make, and how to fix them
Cybersecurity teams are largely understaffed and underskilled. Security breaches are only going to accelerate and get worse. In general, most …
A shortcut to cybersecurity
Here is a great summary from Axios about the shortage of professionals in the area of cybersecurity. We need to fill …
The Moneyball CIO and how data can make a difference
IT can often feel like an unwinnable game, with limited resources, changing priorities, multiple stakeholders and increased demands. Too often, …
What data should we collect to create amazing customer experiences?
We probably shouldn’t try to collect everything. We also should be collecting the “right” data. We should consider enhancing the …
Understanding your Digital Business Model by its Business Functional Requirements for Operational Technology
Am I focused on making this goal or process or people issue supported by a digital component? Am I thinking …
Fix Computer Security by Acting like Macy’s
Retail operations have very effective security. We should look at their approaches and design computer security in a similar fashion. …
5 Fundraising focus areas for 2016
There are lots of ideas vying for our attention. As development executives, where should our focus be right now? Exceed …
How technology entrepreneurs embrace philanthropy
Mark Zuckerberg, founder and CEO of Facebook, announced has announced that he’s planning to give away 99 percent of his Facebook’s …
Is the digital space coming of age for marketers?
The digital space is coming of age. While there are many new and maturing digital marketing technologies, many have begun …
Focus our changes on donor engagement and not technology
We all know it. We all hear it. Leadership loves to talk about change. Employees love to ignore it. Talk …
Why do you need a marketing technology strategy?
There is a whole lot of marketing technology in the market place. It would not be surprising to find that …
The Digital Executive: Is customer experience an art or science?
Is customer experience an art or science? It is part art and part science and a whole lot of social …
Technology won’t save you
Will technology save you? Not likely. It can help transform you but without a passion for amazing experiences that customers …
Focus your changes on engagement and not technology
We all know it. We all hear it. Leadership loves to talk about change. Employees love to ignore it. Talk …
The 7 Nonprofits that Inspired Us Most in 2013
Inspiration and passion make all the difference to a nonprofits mission. Most innovative nonprofits also leverage technology. Want to know …
Digital transformation is turning every business into a tech business
Disruption is here or at least on the horizon. The cost to start up and create new models of business …
Digital Business