Can you really narrow an interview down to 3 questions?
The move to create a digital business that is obsessed with customers requires talent. We all need the best people …
Category Archives: 2014
Personalized health care predictions that will change our world
http://youtu.be/0M1DMdc1mQ0 In five years, doctors will routinely use your DNA to keep you well. Cancer will be treated …
Guest Blog: Why Einstein might call Big Data “spooky”? — Mukul Chopra
Mukul Chopra is Vice President & CIO at Communities In Schools National Office in Washington, DC. Mukul is a Business Technologist. Mukul …
Are you keeping score of employee contributions?
Engaged employees create a culture where customers are highly engaged. Study after study demonstrates it. Engaged employees, who work with …
Should we promise “big”?
There is something about a promise, for executives of integrity, that propels us ahead. The key is to not “over …
What should you obsess over?
In this day and age, we all should obsess over the customer experience. That is the focus that brings us …
A case study in digital transformation. What isn’t working at the New York Times.
We know it is tough moving from a traditional business to a digital business. This is highlighted clearly in the …
Guest Blog: Why you need a mobile strategy — Reggie Henry
Reggie Henry joined ASAE in November of 1994. His responsibilities are to implement “exemplary” systems at ASAE that can serve …
Are you creating Digital World Misfits
It is very, very important to think out clearly the digital goal and strategy. It is obvious if you are …
Guest Blog: Dumbsizing Your way To Destruction! — Robert Cacace
Robert Cacace is founder of RobertC Consulting. They provide strategic direction to companies struggling with the intricacies of merging business …
The digital business imperative
Sharyn Leaver, VP, Group Director explains that today’s business environment has radically changed and the need to become a truly …
Confessions of a Successful CIO: The DNA of the Best IT Leaders
The following is a condensed excerpt from the new book Confessions of a Successful CIO: How the Best IT Leaders …
How comfortable are you at participating in business strategy conversations?
The job of a CIO is a tough one. Understanding and being able to communicate highly technical concepts in plain …
What questions should a digital strategy answer?
Businesses are being disrupted at every turn. Much of the disruption has to do with successful use of digital approaches. …
What medium is king of the social world?
Video is becoming king of the social world. Studies indicate that over 50% of Americans watch user-generated video at least …
Guest Blog: Mike Capone — Creating and Empowering a Mobile Workforce
Mike Capone is Corporate Vice President of Product Development and Chief Information Officer, ADP. Combining a unique blend of client-facing operational …
Are you a customer-focused or operations-focused company?
There are differences on how to approach your business. You get to decide. How conscious is that choice? Has inertia …
Is Information Technology a support area?
Is Information Technology a support area? The traditional, “keep the lights on” world of technology just won’t cut it anymore. …
Guest Blog: Kevin Schulman — Strategy starts where your comfort level ends
Kevin Schulman is founder and managing partner of DonorVoice, a company helps non-profits increase retention and donor loyalty with an …
Digital transformation is turning every business into a tech business
Disruption is here or at least on the horizon. The cost to start up and create new models of business …
How Amazon Increased Sales 29% Using One Important New Technology
Big data is great if in fact you have lots of data. Most of us don’t have enough data to …
Are workers who can and do work anywhere (including home) more engaged?
I am a remote, or as I prefer to believe, an anywhere worker. I can work anywhere. And I do. …
More Than 7,000 Nonprofits in 120 Communities Gear Up for May 6’s “Give Local America” – Largest, Single-Day Charitable Crowdfunding Event Ever – powered by Kimbia
Crowdfunding is really taking off for nonprofits. It will be exciting to see the success of this, powered by our …
Guest blog: Roberta Anderson — Be your own advocate
Roberta Anderson is the Chief Information Security Officer for the City of Colorado Springs. She has over 15 years of …
What is millenial motivation about?
Much has been written and said about millenials. Here are some good ideas from Eric Holtzclaw on “millenial” motivation. They …
Is customer centricity just for the private sector? What about nonprofits and the government?
Customer centricity is often associated with steps that companies in the private sector can take to build closer relationships with …
Is customer-centric change a no-brainer?
Doug Leather suggest there are three questions to think about when it comes to changing how we work with customers. …
How important is integration of print and digital data? We need smart data solutions.
We live in a consumer world where more and more there is an expectation that companies and nonprofits have the …
Are you ready for the Internet of Caring Things?
Talk about disruption. Is your business or nonprofit ready for the Internet of Caring Things? In a trend briefing from …
Do you need fresh eyes in your company?
Things in every company, to some extent, get on auto pilot. There isn’t anything wrong with that. It just happens. …
Is your nonprofit ready to take advantage of crowdfunding to generate more income for your mission?
Beth Cantor reported out at the recent Association of Fundraising Professionals Conference where she was on a plenary session about “Social Media …
Digital Business