Is Your C-Suite Equipped to Lead a Digital Transformation?
Here is some great insight from J. Yo-Jud Cheng. He is an Assistant Professor of Business Administration in the Strategy, …
Tag Archives: CEO
Establish, Scale, And Evolve Your Customer Experience Culture Work Practice
Here is some great research from Forrester. I am a big fan of theirs. Paying attention to the culture is …
Does past performance guarantee future results?
Let’s start with the facts. In a 10-year study of 1,500 corporations with the biggest market caps, three noted business school professors …
Is the innovation cult dangerous?
Sometimes you just have to say that the Emperor has no clothes on. What does innovation really mean? Why has …
What involvement does the C-Suite have with customer experience initiatives?
Executive leadership and all the members of the C-Suite need to embrace the vision, goals and strategies associated with bringing …
The trust of the CEO in digital change efficiency –- and more CEO and digital business takeaways
The CEO is the Chief Everything Officer. The CEO sets the strategic direction for all aspects of the business. That …
Digital business and the CEO: on leadership and who is in charge
We all know leadership is crucial. When it comes to helping your business on the journey to becoming digital, leadership, …
The CEO and the boardroom agenda for the digital business journey
Is the digital business journey at the top of your boardroom agenda? Is the Board of Directors engaged and concerned? …
The role of the CEO and digital change as a journey
Digital change in business is a reality. This is now the chief role of the CEO to shepherd it successfully. …
What is the role of the CEO when it comes to building a digital business and the change required to get there?
What is the role of the CEO when it comes to building a digital business and the change required to …
On Leadership Interview: John Garrison
As part of their On Leadership series, the Center for Creative Leadership, Senior Vice President Bill Pasmore had a conversation …
“Innovation can’t and shouldn’t be tech for the sake of tech, it should always be solving real human problem.” ~Healy Cypher
Innovation continues to be the big thing. CEO’s seem very enamored by it. Recently I saw a CEO create a …
Most CEOs Can’t Lead A Digital Transformation
I am a big fan of Jim Collins. It is nice to hear again about his influence. It is also …
What is really important around here?
Senior management gets behind lots of things. There are plenty of culture change initiatives. Some of them are real. A …
Who’s responsible for building a digital business?
Who’s Responsible for Building a Digital Business? While someone with a specific title may be accountable for the digital business, …
Why a nonprofit focus and alignment around the donor experience is critical
A great donation experience with the development department doesn’t make up for a poor billing experience. The donor’s experience is …
Who Owns Enterprise Analytics and Data? How about the CEO?
This is a very interesting suggestion that the CFO owns enterprise analytics and data. My sense, while it is well …
Competing departments are holding back digital transformation
The CEO has to lead the way on this. The CEO has to build the culture. Silos always exist. There …
CEOs: Before calling for more digital innovation – answer 3 essential questions.
We all want to be more innovative. We embark on a new “very big deal” approach. It is highly visible. …
Predictions 2016: Welcome To The Digital Savvy, Customer Obsessed Leader
Our business world continues to change at a very dizzying pace. 2016 will not be any different. We all need …
All Boards Need a Technology Expert
It is striking that most Boards of Directors have little to no members who have expertise in technology. As technology …
As members of the C-Suite, are we getting help to transform our companies in the new digital world?
It is a sign of leadership to know when you need help. There is plenty of help available. Digital transformation …
The Digital Executive: Why a company focus and alignment around the customer experience is critical
A great purchase experience with the sales department doesn’t make up for a poor billing experience. The customers experience is …
New CEO of AARP Promises Focus on Employment, Digital Skills
The AARP has a new leader. They will appoint veteran insider Jo Ann Jenkins as its new chief executive. More than …
Why your nonprofit’s CEO should be on social media.
There is a fast growing perception that your nonprofit’s CEO and C-suite leaders will be active on social media. The media …
Digital Business