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Following his keynote presentation at Adobe Summit, Brian Solis and CMO.com’s Giselle Abramovich went back stage to discuss the importance of experience design and the future of brand in a digital economy. Brian shared the inspiration behind his best-seller, X: The Experience When Business Meets Design.
In this in-depth interview, Brian shares insights from his research, work and ideas about how every company should re-imagine brand for an era of digital Darwinism.
The questions and answers cover a broad range and will get your mind running and hopefully inspire you to blaze new trails for others to follow.
- How does digital transformation and experiential marketing intersect?
- What does it take to be an experience-driven business?
- What is the role of data in crafting these experiences for consumers?
- Every brand claims they are experience-led. How do you get everyone on board?
- Which consumer trends should marketers pay close attention to?
- How should brands think about experience?
- What else are marketers prioritizing?
- How did you become a digital anthropologist?