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Digital Business

~ The Journey to Creating Amazing Customer Experiences

Tag Archives: Brian Solis

Is your business about to get left behind?

July 18, 2021

Brian Solis nails it. This isn’t time to react. This is the time to lead. Now is the time to …

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Designing for Digital-First Customers: Focus on Experience as a Driver for Breakthrough Innovation

March 10, 2021

Brian Solis has great insight on experience design. Brian is Global Innovation Evangelist at Salesforce, the global leader in Customer …

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Digital Transformation in 2021 and Beyond

January 9, 2021

Salesforce executives shared their 2021 predictions for the future of work, digital transformation, and business innovation. While there will always be unknowns, …

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How to adapt to not only react but lead customer experiences before they fall to digital darwinism.

April 15, 2019

Jon Swartz is a veteran technology reporter based in Silicon Valley currently covering emerging and disruptive tech at USA Today. …

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Is it the end of business as usual?

April 4, 2019

Change is tough. We know we need to but can we really do it? Have we reached the end of …

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Author Brian Solis Admits He is not a Thought Leader, Expert or Guru for His Next Book

March 1, 2019

Author Brian Solis admits that he is not a “thought leader,” “expert” or “guru” when it comes to his new …

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Chris Bruzzo, Electronic Arts Chief Marketing Officer with Brian Solis on how data and machine learning are helping EA future-proof the brand

October 9, 2018

EA CMO Chris Bruzzo joins digital analyst, futurist and best-selling author Brian Solis to discuss how data and machine learning …

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“75% of senior executives believe their organization has a culture of innovation, but only 37% of employees feel the same.” ~Brian Solis

August 23, 2018

Is there is a disconnect in what members of the C-Suite believe and what employees believe? Is it a question …

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The Importance of Experience Design and the Future of Brand

March 28, 2018

Following his keynote presentation at Adobe Summit, Brian Solis and CMO.com’s Giselle Abramovich went back stage to discuss the importance …

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The Experience When Business Meets Design

January 24, 2018

Brian Solis was invited to present at FIC (Festival de Interatividade e Comunicação) in Porto Alegre, Brazil. While he couldn’t …

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Digital Darwinism Has Created Digital Narcissists — Has it happened to my company?

September 13, 2017

I need to start by acknowledging that my business is being disrupted. I can’t ignore it. Am I in denial? …

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Why You Need to Stop Doing “Influencer Marketing!”

September 6, 2017

Brian Solis knows what he is talking about. He’s written the book on this one. What are his thoughts on …

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Brian Solis on Innovation and Perspective 

July 20, 2017

Brian Solis takes a break from his X book tour to share his thoughts on innovation and why we need …

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The Importance of Culture in Digital Transformation and “the human quotient”

July 5, 2017

Two of the most promising drivers in digital transformation are EX and CX (employee experience and customer experience). At Oracle’s …

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Corporate Culture Dictates the Success or Failure of Digital Transformation

June 22, 2017

We know it is all about the culture. Am I willing to tackle the issue? Am I will to put …

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"The best advice that I can offer you is to learn the language of the C-Suite when making the case for what it is you believe is the right thing to do." ~Brian Solis

June 30, 2015

You have a passion for the customer. You know that improving the customer experience will make a difference. That is …

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Remember the Kodak moment? It is now the Instagram moment.

May 22, 2015

Remember the Kodak moment? It is now the Instagram moment. Great short video from Brian Solis promoting his new book, …

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“This isn’t a time to react. It’s a time to lead!” ~Brian Solis

January 2, 2015

Brian Solis nails it. This isn’t time to react. This is the time to lead. Now is the time to …

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“Screw business as usual….this is the real world.” ~Brian Solis

November 7, 2014

Brian Solis is principal at Altimeter Group, a research-based advisory firm. Solis is globally recognized as one of the most …

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What is the urgency of now?

October 30, 2014

Jon Swartz is a veteran technology reporter based in Silicon Valley currently covering emerging and disruptive tech at USA Today. …

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What is the relationship between technology and the future of business?

June 23, 2014

People first. That’s where this discussion begins. Brian Solis guest on this episode of Revolution is NetSuite CEO Zach Nelson. For running one of the leading …

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Top Posts & Pages

  • Most customer systems are designed to focus on the needs of the company and not the customer
  • Are we known for being peacemakers in the workplace?
  • Level 5 Leadership: The Triumph of Humility and Fierce Resolve
  • About
  • What is it for us to be pure in heart at work?
  • Book: The Digital Executive
  • Book: The Digital Nonprofit
  • 8 questions to ask around nonprofit donation thank you's and the donor experience
  • “If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.” - Jeff Bezos
  • Summary of Books

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