Want to Boost New Donor Acquisition Online?
We all need new donors. Many of the traditional ways, direct mail or peer to peer fund raising are showing …
Tag Archives: Facebook
How to Build an Online Cult of Customers
Speaking at Inc.’s GrowCo conference in New Orleans, Baratunde Thurston shared tips on how businesses can use personal stories online …
5 implications of the 2015 Millennial Impact Report for nonprofits
The 2015 Millennial Impact Report is out. It is well worth the time to read it. There are some important …
Focus our changes on donor engagement and not technology
We all know it. We all hear it. Leadership loves to talk about change. Employees love to ignore it. Talk …
Do Mobile Phones Make Us More Productive?
We have that look. We are being productive. Are we? Not all the time. We are playing games. We are …
When Was The Tipping Point For Customer Experience? It Looks Like It Started “Tipping” In 2010!
When Was The Tipping Point For Customer Experience? It Looks Like It Started “Tipping” In 2010! Harley Manning’s Blog – Harley serves …
Are you leveraging the power of your influential nonprofit followers on social media?
Every nonprofit is on Facebook and Twitter. Everyone is posting compelling content. That is the baseline in our digital world …
Is it productive to work at home or anywhere other than the office?
Certain subjects just naturally incite opinion wars. The big ones, like political preferences, or whether you’re Team A or Team …
Our donors are empowered and we can’t control that
Donors are absolutely empowered through technology now. That means our donors are as well. It has happened and it is …
Digital Nonprofit Report: May 29, 2015
The challenge is that donors don’t always give year after year – OK, so donor retention isn’t part of your job …
What is your strategy for the “Age of the Customer”?
Our world has changed. The customer is in charge. The customer has a voice and can be heard by thousands …
What’s Your Organic Reach on social media? Does it matter anymore?
Huge shifts are occurring in how to reach consumers in social media. The bias of the algorithms has clearly shifted …
The average person spends the majority of his or her time using only a handful of apps. Will yours be one of them?
While mobile apps won’t solve everything, consumer expectations about their utility is moving fast. Now is the time to fine …
It’s Like Facebook For Work. Wait It Is Facebook For Work
Is there anything Facebook won’t get into? Well, here they go into the business market. I remember when Yammer upgraded …
Trends to watch to stay on the disruptive edge of digital business
There is no doubt technology is disrupting the traditional business models. Customers are in charge and they are plugged in. …
Do you need a multi-channel messaging strategy?
This is a very good article on how disruptive social media has become for a business focused on the Customer and …
Do you suffer from Social Media FOMO?
Fear is real and we don’t know sometimes the grip it can have on us. I hadn’t thought of this, …
Where’s the walls now to your office? Not so clear anymore … is it?
Walls to offices during the Industrial Age intended to guard leaders from the daily onslaught of activity and requests. Today, …
The Digital Executive: Is customer experience an art or science?
Is customer experience an art or science? It is part art and part science and a whole lot of social …
How did being on-line change things for you as a digital executive so far this year?
We are all online now more than ever. So how did being online change things for you this year? Here …
Meet the new company customer
You are beginning to know a new customer. They are a blend of the traditional, the digital and the connected. …
How important is the moment where a customer decides to engage?
There comes a moment where a potential customer makes a decision to engage. They may be just “testing the waters” …
Is the connected customer distracted or engaged?
We see it every day. We are at an event and someone holds up their phone to video or take …
Why you should widen your view from generations to connected customers
We are beginning to think about engagement in terms of is it social or is it mobile? If our company …
Get ready for a new generation of customers
Are you ready for a new generation of customers? Company executives, meet the Millennials. Millennials, meet XYZ company. Oops, there …
Guest Blog: Robert Hunt — The proper use of social media
Robert Hunt is the Owner of Hunt Consulting DFW and is a Marketing Leader and Business Development Professional with over …
Technology won’t save you
Will technology save you? Not likely. It can help transform you but without a passion for amazing experiences that customers …
Focus your changes on engagement and not technology
We all know it. We all hear it. Leadership loves to talk about change. Employees love to ignore it. Talk …
The Digital Executive: Define relevance by how relevant the experience is
The customer journey is evolving (albeit very, very fast). That shouldn’t surprise you but it is good news. You haven’t …
Are you putting your career at risk by not building your social network?
This is powerful. Think 5 years from now. Not too hard to do in some cases. Or, think 2 or …
It is a social revolution. And it isn’t going away.
It is a full scale social revolution. So some questions: Do you have accounts on all the current social media? …
How often does the social media monster swallow you whole?
How often does the social media monster swallow you whole? More than you may think, according to Red e App, …
Who drives more traffic to content, Facebook or Twitter?
This one surprised me a little. While I would have thought Facebook would have an advantage, I would not have …
Why tracking prospects from social media contacts is fundamental?
This is interesting. It also seems fundamental. I am sure way to many of us are guilty of “believing the …
What medium is king of the social world?
Video is becoming king of the social world. Studies indicate that over 50% of Americans watch user-generated video at least …
More Than 7,000 Nonprofits in 120 Communities Gear Up for May 6’s “Give Local America” – Largest, Single-Day Charitable Crowdfunding Event Ever – powered by Kimbia
Crowdfunding is really taking off for nonprofits. It will be exciting to see the success of this, powered by our …
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