Am I doing the right things? It is an essential question. It is certainly different from doing things right. The wrong things can be done right. What suffers? The customer experience does. Customer comes to us to have their goals met. That means we do the right things for them. All day, every day!
Portfolio, program and project management are foundational to the world of the Digital Executive. Without an approach that frames up the road map to success, not much of an enduring nature will be accomplished.
Business architecture is an evolving approach to managing the entire portfolio. The digital business is enabled through many functions but being an architect from a business perspective is huge.
Who is serving this role for your business?
Business architecture has become a bit of a watchword for organizations thinking about their future. It’s about all sorts of things – the “what” we do and “why” we do it. It’s about the “who with”, or more importantly “who for.” But it’s also about the “how we do it”, and “how we build engagement” to ensure we “do the right things,” rather than just “doing things right.”
Given that I focus on the methods and techniques that help organizations translate strategy into action (business architecture, process architecture, business engagement, etc.), I want to talk a little about the trends, methods and approaches that we see in the practice of business architecture.
via The Evolving Role Of Business Architecture | Forrester Blogs.