Should You Always Listen to Your Customer?

January 16, 2019

Is the customer always right? Not always. While listening to customer feedback, taking in reviews, and building off of complaints …

“It doesn’t make sense to hire smart people and tell them what to do; we hire smart people so they can tell us what to do.” ~Steve Jobs

October 23, 2017

Getting our people strategy right is a huge challenge. All leaders know it and struggle. If only we were better …

September 17, 2014

Have you ever felt like you’re talking, but nobody is listening? Here’s Julian Treasure to help you fix that. As …