Who are you at work?
The heart is what you are, in the secrecy of your thought and feeling, which nobody knows but God. And …
Tag Archives: Heart
“There is nothing that a Big-Hearted Leader can do that is more important than turning his or her company or organization into a force for good.” ~Donn Sorensen
The customer experience, at its core, is a matter of the heart that is obsessed with serving the customer. Donn …
“Highly engaged employees make the customer experience. Disengaged employees break it.” ~Timothy R. Clark
Do I believe that highly engaged employees make a difference in the customer experience? There is plenty of evidence and …
"The genius of leadership is its humanness and heart." ~Lolly Daskal
There is a lot to be said about authenticity and a leader who has real passion. Matters of the heart …
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