Culture is difficult to change. Changing it is painful.

Nothing in the world is worth having or worth doing unless it means effort, pain, difficulty… I have never in my life envied a human being who led an easy life. I have envied a great many people who led difficult lives and led them well.

~~Theodore Roosevelt

In business, culture can often be the hardest thing to fix. Strategies and tactics can be introduced, brands can be repositioned, structures and reporting lines can be changed, and leadership teams can be hired and fired.

Culture is a whole different ball game. And for those companies that have been in business for a very long time, cultures can be embedded and ingrained to such an extent that they can be seemingly impossible to shift. For very large businesses, the challenge is usually viewed as being the time that it would take to make change happen, with the commonly over- used metaphor being the time it would take to turn an oil tanker.

In the following article, there are some great thoughts on why changing culture is like baking a cake. Note, it has to do with eggs

Read: Business Culture and Cake Baking – Jericho – Customer ExperienceJericho – Customer Experience.