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Digital Business

~ The Journey to Creating Amazing Customer Experiences

Tag Archives: Strategy

Is hope a good business strategy?

August 4, 2014

Is hope a good strategy? For many of us in business, it seems to be on some days. We can …

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Are you too busy to improve? Here are 5 essential questions to move things ahead

June 27, 2014

We all are busy. The whirlwind never stops some days. And then the emergency strikes. Yee gads. It may take …

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Why it is important to measure the success of nonprofit programs?

June 25, 2014

The mission of nonprofits is to do good. A core question is, how do you measure good? It can be …

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How do you create a sustainable content strategy?

June 13, 2014

As digital executives, we all start many initiatives. It is also true that some loose steam. Some for a reason …

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A case study in digital transformation. What isn’t working at the New York Times.

May 19, 2014

We know it is tough moving from a traditional business to a digital business. This is highlighted clearly in the …

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Guest Blog: Why you need a mobile strategy — Reggie Henry

May 18, 2014

Reggie Henry joined ASAE in November of 1994.  His responsibilities are to implement “exemplary” systems at ASAE that can serve …

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Are you creating Digital World Misfits

May 17, 2014

It is very, very important to think out clearly the digital goal and strategy. It is obvious if you are …

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How comfortable are you at participating in business strategy conversations?

May 15, 2014

The job of a CIO is a tough one. Understanding and being able to communicate highly technical concepts in plain …

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Guest Blog: Kevin Schulman — Strategy starts where your comfort level ends

May 7, 2014

Kevin Schulman is founder and managing partner of DonorVoice, a company helps non-profits increase retention and donor loyalty with an …

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Tags

CultureCustomer ExperienceDigitalDigital BusinessDigital TransformationDonor ExperienceFacebookFaith at WorkForrester ResearchGuest BlogJesusLeadershipMobileNonprofitPeopleSeth GodinSocial MediaStrategyTechnologyTransformation

Top Posts & Pages

  • Are we known for being peacemakers in the workplace?
  • Level 5 Leadership: The Triumph of Humility and Fierce Resolve
  • About
  • What is it for us to be pure in heart at work?
  • Book: The Digital Executive
  • Book: The Digital Nonprofit
  • 8 questions to ask around nonprofit donation thank you's and the donor experience
  • “If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.” - Jeff Bezos
  • Summary of Books
  • What is the cost per outcome for your mission? How do you measure good?

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