Home
About
Books
Customer Focus
- Customer Experience
- What a Customer Experience Focus and Obsession means to the Digital Executive
Digital Business
- Mobile Articles
Strategy
- Transformation Articles
People
- Culture Articles
Process
- Governance Articles
Technology
- Cyber Security Articles

Digital Business

~ The Journey to Creating Amazing Customer Experiences

Search:

Tag Archives: Infrastructure

Can we trust our data in a “cloud” infrastructure? Is it safe?

April 2, 2021

I have had a lot of conversations about how secure Cloud computing is or isn’t. I have given briefings to …

Continue reading →

Subscribe to Blog via Email

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Email Address:

Join 13K other subscribers

Top Posts & Pages

“When people go to work, they shouldn’t have to leave their hearts at home.” –Betty Bender
Cvent reports that on average, customer retention rates are 18% higher when employees are highly engaged.
Level 5 Leadership: The Triumph of Humility and Fierce Resolve
Do you need fresh eyes in your company?
Customer Experience Maturity Model

Tags

Agile Agility Culture Customer Customer Experience Customer Focus Customer Service Data Digital Digital Business Digital Transformation Donor Donor Experience Employee Engagement Facebook Faith at Work Forrester Research Guest Blog Innovation Jesus Leadership Marketing Mobile Nonprofit People Seth Godin Social Media Strategy Technology Transformation

Recent Posts

What to do if you are Overloaded
Joy — The Radiant Force
The Lantern in the Storm | A Fictional Short Story
The Unshakable Strength of Humility
The Pillar of Truth

Categories

Categories

Archives

Archives

Search:

Follow Blog via Email

Enter your email address to follow this blog and receive notifications of new posts by email.

Email Address:

Join 13K other subscribers

Tags

Culture Customer Experience Digital Digital Business Digital Transformation Donor Experience Facebook Faith at Work Forrester Research Guest Blog Jesus Leadership Mobile Nonprofit People Seth Godin Social Media Strategy Technology Transformation

Top Posts & Pages

“When people go to work, they shouldn’t have to leave their hearts at home.” –Betty Bender
Cvent reports that on average, customer retention rates are 18% higher when employees are highly engaged.
Level 5 Leadership: The Triumph of Humility and Fierce Resolve
Do you need fresh eyes in your company?
Customer Experience Maturity Model
The death of the sales funnel
Do your customer systems and tools actually focus on your customers?
“Highly engaged employees make the customer experience. Disengaged employees break it.” ~Timothy R. Clark
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~Donald Porter
Is it really "location, location, location" anymore?

Search:

Blog at WordPress.com.

SubscribeSubscribed
- Digital Business
- Already have a WordPress.com account? Log in now.
Privacy