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Digital Business

~ The Journey to Creating Amazing Customer Experiences

Tag Archives: iPhone

12 Years Ago Steve Jobs Introduced the iPhone, and Everything Changed

January 14, 2019

A look back at the groundbreaking device. “Every once in a while, a revolutionary product comes along that changes everything.”— …

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Why iPhones cost so much

September 20, 2017

Why iPhones cost so much … The iPhone X (pronounced “10”) will sell for $999 beginning Nov. 3. That’s double what the first …

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What are The Most Popular Apps in the World?

June 23, 2016

As we have recently learned, smartphone users in the United States spend more time using apps than ever before. On …

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What are the fastest growing iPhone app categories?

January 24, 2016

Over the past few years, smartphones and tablets have completely changed the way we interact with media. We may still …

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Guest blog: Vinay Nadig – Have you checked on the health of your Operating System lately?

February 5, 2015

Vinay Nadig is my guest blogger today. Vinay’s mission in life is to help people practice leadership as a daily …

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Is the percent of revenue devoted to R&D indicative of innovation? Ask Apple.

December 5, 2014

Apple gets voted as the most innovative company in the world by R&D professionals. In the survey, conducted by Booz & …

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Digital media is fragmented globally

October 24, 2014

In our globalized world, it is strange how fragmented the world of digital media still is. Graham Spencer of MacStories …

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Top Posts & Pages

  • “When people go to work, they shouldn’t have to leave their hearts at home.” –Betty Bender
  • Cvent reports that on average, customer retention rates are 18% higher when employees are highly engaged.
  • Level 5 Leadership: The Triumph of Humility and Fierce Resolve
  • Do you need fresh eyes in your company?
  • Customer Experience Maturity Model

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Tags

CultureCustomer ExperienceDigitalDigital BusinessDigital TransformationDonor ExperienceFacebookFaith at WorkForrester ResearchGuest BlogJesusLeadershipMobileNonprofitPeopleSeth GodinSocial MediaStrategyTechnologyTransformation

Top Posts & Pages

  • “When people go to work, they shouldn’t have to leave their hearts at home.” –Betty Bender
  • Cvent reports that on average, customer retention rates are 18% higher when employees are highly engaged.
  • Level 5 Leadership: The Triumph of Humility and Fierce Resolve
  • Do you need fresh eyes in your company?
  • Customer Experience Maturity Model
  • The death of the sales funnel
  • Do your customer systems and tools actually focus on your customers?
  • “Highly engaged employees make the customer experience. Disengaged employees break it.” ~Timothy R. Clark
  • "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~Donald Porter
  • Is it really "location, location, location" anymore?

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