What is the danger of starting at the top?
It is so easy to fall into the trap of starting at the top. As a buyer of solutions when I …
Tag Archives: Marketing and Advertising
Customer experience trend: The rise of text analytics
Companies are learning that some of the richest insights from customers come from unstructured content like comments on surveys, calls …
“Screw business as usual….this is the real world.” ~Brian Solis
Brian Solis is principal at Altimeter Group, a research-based advisory firm. Solis is globally recognized as one of the most …
It is a social revolution. And it isn’t going away.
It is a full scale social revolution. So some questions: Do you have accounts on all the current social media? …
Is Information Technology a support area?
Is Information Technology a support area? The traditional, “keep the lights on” world of technology just won’t cut it anymore. …
Digital Business