• Home
  • About
    • How to be saved!
    • Fortium Partners – Customer Experience Assessment, Strategy and Roadmap
    • Fortium Partners – Perpetual Security Program (PSP)
    • Fortium Partners – Discovery Assessment
    • Fortium Partners – Nonprofit Salesforce.com Quick Launch Service Offering
    • Fortium Partners: Digital Donor Experience Assessment, Strategy and Roadmap
  • Books
    • For the Love of our Donors
    • Digital Business Transformation in a Customer Obsessed World
    • The Digital Executive
    • The Digital Nonprofit
  • Customer Focus
    • Customer Experience
    • What a Customer Experience Focus and Obsession means to the Digital Executive
  • Digital Business
    • Mobile Articles
  • Strategy
    • Transformation Articles
  • People
    • Culture Articles
  • Process
    • Governance Articles
  • Technology
    • Cyber Security Articles

Digital Business

~ The Journey to Creating Amazing Customer Experiences

Tag Archives: Twitter

How Jack Dorsey plans to change Twitter

April 23, 2019

In an effort to make Twitter a healthier place, CEO Jack Dorsey said the company is looking to change the …

Continue reading →

What are The Most Popular Apps in the World?

June 23, 2016

As we have recently learned, smartphone users in the United States spend more time using apps than ever before. On …

Continue reading →

Twitter Struggles to Reignite Its Growth Engine 

May 5, 2016

“When Twitter reported its first quarter earnings this week, those who had hoped that the company finally found a way …

Continue reading →

Can one simple oversight bring our stock price down 8% in two weeks?

January 14, 2016

It is easy to underestimate the new power that consumers have in the digital world. Don’t let it happen to …

Continue reading →

You’re Doing Social Wrong. Your Teenager Does It Right.

August 28, 2015

It seems that everyone is freaking out about teens abandoning social media sites like Facebook. By “everyone” I mean advertisers. …

Continue reading →

Are you leveraging the power of your influential nonprofit followers on social media?

June 29, 2015

Every nonprofit is on Facebook and Twitter. Everyone is posting compelling content. That is the baseline in our digital world …

Continue reading →

Is Twitter just for people who like to say what they ate for lunch?

June 19, 2015

Is Twitter and social media just for people who like to say what they ate for lunch? Is it a …

Continue reading →

Is it productive to work at home or anywhere other than the office?

June 15, 2015

Certain subjects just naturally incite opinion wars. The big ones, like political preferences, or whether you’re Team A or Team …

Continue reading →

Can you eliminate the need for email?

June 9, 2015

With some careful application of social media tools, could you actually eliminate the need for email? Luis Suarez, who works …

Continue reading →

What’s Your Organic Reach on social media? Does it matter anymore?

April 27, 2015

Huge shifts are occurring in how to reach consumers in social media. The bias of the algorithms has clearly shifted …

Continue reading →

Do you need a multi-channel messaging strategy?

December 15, 2014

This is a very good article on how disruptive social media has become for a business focused on the Customer and …

Continue reading →

Where’s the walls now to your office? Not so clear anymore … is it?

November 28, 2014

Walls to offices during the Industrial Age intended to guard leaders from the daily onslaught of activity and requests. Today, …

Continue reading →

How did being on-line change things for you as a digital executive so far this year?

November 15, 2014

We are all online now more than ever. So how did being online change things for you this year? Here …

Continue reading →

Technology won’t save you

September 26, 2014

Will technology save you? Not likely. It can help transform you but without a passion for amazing experiences that customers …

Continue reading →

Are you putting your career at risk by not building your social network?

September 12, 2014

This is powerful. Think 5 years from now. Not too hard to do in some cases. Or, think 2 or …

Continue reading →

Tools for "life tracking". Who would have thought?

July 30, 2014

Who would have thought of a whole category of applications called “life tracking” would come into existence. Here is a …

Continue reading →

How often does the social media monster swallow you whole?

July 24, 2014

How often does the social media monster swallow you whole? More than you may think, according to Red e App, …

Continue reading →

Who drives more traffic to content, Facebook or Twitter?

July 22, 2014

This one surprised me a little.  While I would have thought Facebook would have an advantage, I would not have …

Continue reading →

What medium is king of the social world?

May 14, 2014

Video is becoming king of the social world. Studies indicate that over 50% of Americans watch user-generated video at least …

Continue reading →

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Email Address:

Join 13K other subscribers

Top Posts & Pages

  • “When people go to work, they shouldn’t have to leave their hearts at home.” –Betty Bender
  • Cvent reports that on average, customer retention rates are 18% higher when employees are highly engaged.
  • Level 5 Leadership: The Triumph of Humility and Fierce Resolve
  • Do you need fresh eyes in your company?
  • Customer Experience Maturity Model

Tags

AgileAgilityCultureCustomerCustomer ExperienceCustomer FocusCustomer ServiceDataDigitalDigital BusinessDigital TransformationDonorDonor ExperienceEmployee EngagementFacebookFaith at WorkForrester ResearchGuest BlogInnovationJesusLeadershipMarketingMobileNonprofitPeopleSeth GodinSocial MediaStrategyTechnologyTransformation

Recent Posts

  • What to do if you are Overloaded
  • Joy — The Radiant Force
  • The Lantern in the Storm | A Fictional Short Story
  • The Unshakable Strength of Humility
  • The Pillar of Truth

Categories

Archives

Enter your email address to follow this blog and receive notifications of new posts by email.

Email Address:

Join 13K other subscribers

Tags

CultureCustomer ExperienceDigitalDigital BusinessDigital TransformationDonor ExperienceFacebookFaith at WorkForrester ResearchGuest BlogJesusLeadershipMobileNonprofitPeopleSeth GodinSocial MediaStrategyTechnologyTransformation

Top Posts & Pages

  • “When people go to work, they shouldn’t have to leave their hearts at home.” –Betty Bender
  • Cvent reports that on average, customer retention rates are 18% higher when employees are highly engaged.
  • Level 5 Leadership: The Triumph of Humility and Fierce Resolve
  • Do you need fresh eyes in your company?
  • Customer Experience Maturity Model
  • The death of the sales funnel
  • Do your customer systems and tools actually focus on your customers?
  • All this technology is making us antisocial ... or is it?
  • “Highly engaged employees make the customer experience. Disengaged employees break it.” ~Timothy R. Clark
  • "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~Donald Porter

Create a free website or blog at WordPress.com.

  • SubscribeSubscribed
    • Digital Business
    • Join 784 other subscribers
    • Already have a WordPress.com account? Log in now.
  • Privacy
    • Digital Business
    • SubscribeSubscribed
    • Sign up
    • Log in
    • Report this content
    • View site in Reader
    • Manage subscriptions
    • Collapse this bar
 

Loading Comments...