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Digital Business

~ The Journey to Creating Amazing Customer Experiences

Tag Archives: Social

What is your strategy for connected customers?

April 10, 2021

We are beginning to think about engagement in terms of is it social or is it mobile? If our company …

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Will you regret not moving faster in being engaged on social media?

March 1, 2021

This is powerful. Think 5 years from now. Not too hard to do in some cases. Or think 2 or …

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What is king of social media among all content types?

October 18, 2018

Video is becoming king of the social world. Studies indicate that over 50% of Americans watch user-generated video at least …

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Social networks are very mobile friendly. What does that mean for your content?

June 2, 2016

We all know that mobile has become a huge part of being a digital business. We may not be aware …

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Technology won’t save you

September 26, 2014

Will technology save you? Not likely. It can help transform you but without a passion for amazing experiences that customers …

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Top Posts & Pages

  • Most customer systems are designed to focus on the needs of the company and not the customer
  • Are we known for being peacemakers in the workplace?
  • Level 5 Leadership: The Triumph of Humility and Fierce Resolve
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  • What is it for us to be pure in heart at work?

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Tags

CultureCustomer ExperienceDigitalDigital BusinessDigital TransformationDonor ExperienceFacebookFaith at WorkForrester ResearchGuest BlogJesusLeadershipMobileNonprofitPeopleSeth GodinSocial MediaStrategyTechnologyTransformation

Top Posts & Pages

  • Most customer systems are designed to focus on the needs of the company and not the customer
  • Are we known for being peacemakers in the workplace?
  • Level 5 Leadership: The Triumph of Humility and Fierce Resolve
  • About
  • What is it for us to be pure in heart at work?
  • Book: The Digital Executive
  • Book: The Digital Nonprofit
  • 8 questions to ask around nonprofit donation thank you's and the donor experience
  • “If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.” - Jeff Bezos
  • Summary of Books

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