The C-Suite and IT Need to Get on the Same Page on Cybersecurity
A recently published global survey of C-Suite level executives and IT Decision Makers (ITDMs) revealed a large gap in assessments …
Category Archives: Technology
Unifying the experience for the donor
This is not all about data. At the end of the day, donors will expect a great (unified) experience across …
Unifying donor data and creating actionable insight
Even 2 pieces of unified data is more powerful than one. Having a plan for the most valuable sources and …
What donor data should we collect?
We probably shouldn’t try to collect everything. We also should be collecting the “right” donor data. We should consider enhancing …
This is a donor ecosystem built for data, insight and action
Resist the temptation to focus and organize around silos. While silos can maximize a part of the system, they sub-optimize …
How do we know who the customer is behind all the devices connecting with us?
How do we know who the customer is behind all the devices connecting with us? We live a world of …
The Smartphone Platform War Is Over
“While the global smartphone market is as competitive as ever in terms of manufacturers fighting for the consumers’ love (and …
Fix Computer Security by Acting like Macy’s
Retail operations have very effective security. We should look at their approaches and design computer security in a similar fashion. …
What kind of business technology scorecard do you use?
Do you have a scorecard that translates your key goals and strategies in a way that drives performance? Have you created …
Who Owns Enterprise Analytics and Data? How about the CEO?
This is a very interesting suggestion that the CFO owns enterprise analytics and data. My sense, while it is well …
Rise of Digital Music Stops the Industry’s Decline
“2015 was a pretty good year for the music industry. According to IFPI, worldwide recorded music revenues totaled $15 billion, …
How do consumers expect to connect with us?
You know technology is moving fast. So are customer expectations. Adoption of multiple devices is now the norm. I connect …
Salesforce.com Seeks Nonprofit Input on Specialized Software
Cloud-computing company Salesforce.com is soliciting input from nonprofits on how to tailor its programs to meet charities’ needs, the San …
What is encryption and why is it important? This is not Apple vs. the FBI.
Encryption is important. Many companies and individuals take advantage of the benefits of encryption. No one has every suggested it …
In the Internet of Things, are you ready to take control in your self driving car?
The Internet of Things is all the rage. Are you ready? My thermostat is one thing, my car is another? …
Microsoft Is Pulling the Plug on Windows 8
I used Windows 8 but mainly stayed on the desktop side. Just bought a Surface Book running Windows 10 and …
Tough Times Ahead for the Tech Industry? Are we over the shiny new object?
Accenture conducted an international survey to take the pulse of today’s tech consumer. The results are sobering, as a decade …
Microsoft Restyles Philanthropy Unit Under New Name and Leader
Now here is some good news for nonprofits. Microsoft has long been a friend of the nonprofit community. Microsoft announced …
These Technologies Will Shape the Near Future
“Over the past few years, we have witnessed a number of technological revolutions. First there was the rise of smartphones, …
The Global Tablet Market Is in Decline
Who would have thought the tablet market wouldn’t continue growing? With the demise of laptop sales, this seemed a no-brainer …
The brave new world of marketing automation and why it is important to your strategy
Marketing automation is a category of technology that allows companies to streamline, automate, and measure marketing tasks and workflows, so …
How do you combine technologies to innovate?
This makes so much sense. It is the combination of technology that becomes so powerful in this model. Well worth …
All Boards Need a Technology Expert
It is striking that most Boards of Directors have little to no members who have expertise in technology. As technology …
Should adoption of new technology be a top priority in digital business transformation?
Are you leading the charge in digital business transformation? Here are some things to focus on: New technology to enable …
Use your personal smartphone for work email? Your company might take it
If you use your personal smartphone or tablet to read work email, your company may have to seize the device …
Have we reached a digital tipping point?
Is it about our digital budget or is it about having the right strategy, people and processes in place. It …
What is the secret sauce for delivering in the new digital world and transform our businesses into digital businesses?
In our new digital world, we know we know we need to be fast and agile. It also helps to …
Are there risks to mobile CRM?
There’s no stopping the mobile CRM revolution, but those who rush into it headlong with an eye only to the …
Do Mobile Phones Make Us More Productive?
We have that look. We are being productive. Are we? Not all the time. We are playing games. We are …
OPM makes new promises to protect hacked employees. How confident are you that they can or will?
If you work for the Federal government, this is your worst nightmare. Your social security number is no longer secure …
What is the real cost of email?
Tom Cochran believes that email is the most abused method of communication in every office environment. And the widespread perception …
Digital Transformation and the CIO
If you lead technology for your company, you know there are big changes in the business environment. Transformation is being …
Connected devices in 2017
Interesting take on where the mobile world is heading. Seems pretty clear.
The internet is steadily replacing and disrupting traditional media usage
Disruption is on the move. Traditional media usage is on a steady decline. New media via the internet is replacing …
Customer Experience Trend: Software as an Experience
One of the big trends we are seeing in the world of customer experience is a focus on the experience …
The power of mobile and the digital world in our pockets
It is hard to imagine a world without mobile computing. It’s funny to think back to when getting excited about …
Can you see your company through the eyes of a hacker?
It is time to see ourselves from the vantage point of our enemy. There may be a number of reasons …
The bad news of digitization of data. Have you assessed your cyber security risk?
There are huge gains to be made from digitizing our business and data. We are all enjoying the benefits. Our …
Apple and Google Lead Software Industry in Customer Experience
The customer experience is gaining traction and measuring it has become critical. From a personal point of view, it isn’t …
Is your nonprofit CRM fund raising system broke or are you lacking a strategy that can be executed?
This is definitely worth the read. Tough questions need to asked. Is technology the failure or is it a failure …
Has PC maker Lenovo committed the ultimate breach of customer security?
If you are focused on your customers, and you sell computers, you don’t want this said about you. Unfortunately, it …
Land lines are an endangered species
We have now reached a clear tipping point in the mobile world. By the end of 2015, a majority of …
What is the strategic impact of mobile transformation on business value?
We know how our customers are interacting with is changing and changing fast. We may, however, be underestimating how fast …
What do you do when they don’t understand?
This is a great point. And technology really helps solve the problem. My blog writing tool (WordPress) has plug ins …
Obama signs executive order on sharing cybersecurity threat information
It will be interesting to see if this in fact helps anything or not. It could in fact hurt. “Seventy …
Crossing the Innovation Chasm. Does CIO stand for Chief Innovation Officer?
This is a great question. What does CIO stand for? Imagine a business world where the CIO stood for Chief …
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