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Digital Business

~ The Journey to Creating Amazing Customer Experiences

Tag Archives: Social network

You’re Doing Social Wrong. Your Teenager Does It Right.

August 28, 2015

It seems that everyone is freaking out about teens abandoning social media sites like Facebook. By “everyone” I mean advertisers. …

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Are you leveraging the power of your influential nonprofit followers on social media?

June 29, 2015

Every nonprofit is on Facebook and Twitter. Everyone is posting compelling content. That is the baseline in our digital world …

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Trends to watch to stay on the disruptive edge of digital business

February 3, 2015

There is no doubt technology is disrupting the traditional business models. Customers are in charge and they are plugged in. …

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Do you need a multi-channel messaging strategy?

December 15, 2014

This is a very good article on how disruptive social media has become for a business focused on the Customer and …

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Do you suffer from Social Media FOMO?

December 3, 2014

Fear is real and we don’t know sometimes the grip it can have on us. I hadn’t thought of this, …

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Where’s the walls now to your office? Not so clear anymore … is it?

November 28, 2014

Walls to offices during the Industrial Age intended to guard leaders from the daily onslaught of activity and requests. Today, …

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Are you putting your career at risk by not building your social network?

September 12, 2014

This is powerful. Think 5 years from now. Not too hard to do in some cases. Or, think 2 or …

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How often does the social media monster swallow you whole?

July 24, 2014

How often does the social media monster swallow you whole? More than you may think, according to Red e App, …

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What medium is king of the social world?

May 14, 2014

Video is becoming king of the social world. Studies indicate that over 50% of Americans watch user-generated video at least …

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Top Posts & Pages

  • Most customer systems are designed to focus on the needs of the company and not the customer
  • Are we known for being peacemakers in the workplace?
  • Level 5 Leadership: The Triumph of Humility and Fierce Resolve
  • About
  • What is it for us to be pure in heart at work?
  • Book: The Digital Executive
  • Book: The Digital Nonprofit
  • 8 questions to ask around nonprofit donation thank you's and the donor experience
  • “If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.” - Jeff Bezos
  • Summary of Books

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