How important is amazing customer service today?
This is stunning but as consumers we all know it. We all have horror stories of not just bad, but …
Tag Archives: Accenture
Tough Times Ahead for the Tech Industry? Are we over the shiny new object?
Accenture conducted an international survey to take the pulse of today’s tech consumer. The results are sobering, as a decade …
“In 2013, 66% of consumers switched brands or business due to poor customer service, a 4% increase on the previous year.” ~Accenture
This is stunning but as consumers we all know it. We all have horror stories of not just bad, but …
Digital Business