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Tag Archives: Litigation

Cyber security breach turns into cyber litigation

December 17, 2014

The ongoing cost to Sony as a fall out of the cyber security breach will be massive litigation cost. Beyond …

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Do leading indicators produce the results you want to achieve?
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The danger of hypocrisy at work
“Most of what we call management consists of making it difficult for people to get their work done." ~~Peter Drucker
Customer Experience Maturity Model

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Top Posts & Pages

Do leading indicators produce the results you want to achieve?
Most customer systems are designed to focus on the needs of the company and not the customer
The danger of hypocrisy at work
“Most of what we call management consists of making it difficult for people to get their work done." ~~Peter Drucker
Customer Experience Maturity Model

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