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Digital Business

~ The Journey to Creating Amazing Customer Experiences

Tag Archives: WhatsApp

What are The Most Popular Apps in the World?

June 23, 2016

As we have recently learned, smartphone users in the United States spend more time using apps than ever before. On …

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How has Facebook fared in its risky move to mobile?

February 2, 2016

How important is mobile? Let’s look at Facebook. They show what can happen if you focus on the transition. They …

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  • What is the Customer Experience Index? Why should you care?
  • Why is changing culture like baking a cake?

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Top Posts & Pages

  • Most customer systems are designed to focus on the needs of the company and not the customer
  • Level 5 Leadership: The Triumph of Humility and Fierce Resolve
  • Should you add things to your to-do list you've already done, just to cross them off?
  • What is the Customer Experience Index? Why should you care?
  • Why is changing culture like baking a cake?
  • Guest Blog: Lisa Bowman -- Corporate to nonprofit: a marketer’s journey and the lessons learned
  • “There is only one boss. The customer.” - Sam Walton
  • Are we known for being peacemakers in the workplace?
  • A Strong Purpose: Making Your Company a Magnet for Talent

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