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Tag Archives: Kickstarter

What is going away? That is where things are going.

February 26, 2015

Some days it is hard to fathom the speed at which things are changing. But changing they are. Seth Godin …

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Do leading indicators produce the results you want to achieve?
Most customer systems are designed to focus on the needs of the company and not the customer
The danger of hypocrisy at work
“Most of what we call management consists of making it difficult for people to get their work done." ~~Peter Drucker
Customer Experience Maturity Model

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Top Posts & Pages

Do leading indicators produce the results you want to achieve?
Most customer systems are designed to focus on the needs of the company and not the customer
The danger of hypocrisy at work
“Most of what we call management consists of making it difficult for people to get their work done." ~~Peter Drucker
Customer Experience Maturity Model

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