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Digital Business

~ The Journey to Creating Amazing Customer Experiences

Tag Archives: Dashboard

Do scoreboards help you establish if you are winning or not?

July 30, 2021

Scoreboards help you establish if you are winning or not. When you have clear goals (lagging indicators) and strategies (leading …

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Donor Experience Scoreboard and Dashboards

March 23, 2018

Donor experience scoreboards help you establish if you are winning or not. When you have clear goals (lagging indicators) and …

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Why are scoreboards and dashboards important to digital transformation?

January 9, 2015

Scoreboards help you establish if you are winning or not. When you have clear goals (lagging indicators) and strategies (leading …

Continue reading →

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Top Posts & Pages

  • Are we known for being peacemakers in the workplace?
  • Level 5 Leadership: The Triumph of Humility and Fierce Resolve
  • About
  • What is it for us to be pure in heart at work?
  • Book: The Digital Executive
  • Book: The Digital Nonprofit
  • 8 questions to ask around nonprofit donation thank you's and the donor experience
  • “If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.” - Jeff Bezos
  • Summary of Books
  • What is the cost per outcome for your mission? How do you measure good?

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