• Home
  • About
    • How to be saved!
    • Fortium Partners – Customer Experience Assessment, Strategy and Roadmap
    • Fortium Partners – Perpetual Security Program (PSP)
    • Fortium Partners – Discovery Assessment
    • Fortium Partners – Nonprofit Salesforce.com Quick Launch Service Offering
    • Fortium Partners: Digital Donor Experience Assessment, Strategy and Roadmap
  • Books
    • For the Love of our Donors
    • Digital Business Transformation in a Customer Obsessed World
    • The Digital Executive
    • The Digital Nonprofit
  • Customer Focus
    • Customer Experience
    • What a Customer Experience Focus and Obsession means to the Digital Executive
  • Digital Business
    • Mobile Articles
  • Strategy
    • Transformation Articles
  • People
    • Culture Articles
  • Process
    • Governance Articles
  • Technology
    • Cyber Security Articles

Digital Business

~ The Journey to Creating Amazing Customer Experiences

Tag Archives: Digital Strategy

How important is information security to a companies digital change initiatives?

June 24, 2021

There are a number of critical components to becoming a digital organization. Five to consider are: Customer-centricity Business process optimization …

Continue reading →

What is and isn’t working for the digital New York Times.

November 6, 2018

Most of today’s media “success stories” are about digitally “native” companies like Google and Facebook. Meanwhile, many of the great brands of …

Continue reading →

Do you have a content curation strategy? Do you have an eye for the awesome?

March 23, 2017

Do you have a content curation strategy? If not, now is the time to think about it. Original content is …

Continue reading →

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Email Address:

Join 13K other subscribers

Top Posts & Pages

  • Most customer systems are designed to focus on the needs of the company and not the customer
  • Are we known for being peacemakers in the workplace?
  • Level 5 Leadership: The Triumph of Humility and Fierce Resolve
  • About
  • What is it for us to be pure in heart at work?

Tags

AgileAgilityCultureCustomerCustomer ExperienceCustomer FocusCustomer ServiceDataDigitalDigital BusinessDigital TransformationDonorDonor ExperienceEmployee EngagementFacebookFaith at WorkForrester ResearchGuest BlogInnovationJesusLeadershipMarketingMobileNonprofitPeopleSeth GodinSocial MediaStrategyTechnologyTransformation

Recent Posts

  • What to do if you are Overloaded
  • Joy — The Radiant Force
  • The Lantern in the Storm | A Fictional Short Story
  • The Unshakable Strength of Humility
  • The Pillar of Truth

Categories

Archives

Enter your email address to follow this blog and receive notifications of new posts by email.

Email Address:

Join 13K other subscribers

Tags

CultureCustomer ExperienceDigitalDigital BusinessDigital TransformationDonor ExperienceFacebookFaith at WorkForrester ResearchGuest BlogJesusLeadershipMobileNonprofitPeopleSeth GodinSocial MediaStrategyTechnologyTransformation

Top Posts & Pages

  • Most customer systems are designed to focus on the needs of the company and not the customer
  • Are we known for being peacemakers in the workplace?
  • Level 5 Leadership: The Triumph of Humility and Fierce Resolve
  • About
  • What is it for us to be pure in heart at work?
  • Book: The Digital Executive
  • Book: The Digital Nonprofit
  • 8 questions to ask around nonprofit donation thank you's and the donor experience
  • “If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.” - Jeff Bezos
  • Summary of Books

Blog at WordPress.com.

  • SubscribeSubscribed
    • Digital Business
    • Join 784 other subscribers
    • Already have a WordPress.com account? Log in now.
  • Privacy
    • Digital Business
    • SubscribeSubscribed
    • Sign up
    • Log in
    • Report this content
    • View site in Reader
    • Manage subscriptions
    • Collapse this bar