Is society and technology evolving faster than many companies can adapt?
Are you ready for a new generation of customers? Company executives meet the Millennials. Millennials meet XYZ company. Oops, there …
Tag Archives: Customers
“Your most unhappy customers are your greatest source of learning.” – Bill Gates
The pain of a collision with the expectations of a customer gets my attention. I can’t afford to lose anyone. …
Digital Transformation and the CIO
If you lead technology for your company, you know there are big changes in the business environment. Transformation is being …
Digital Business