Are we big enough to apologize for firing people because of our incompetence, not theirs?
When I read this I was stunned. It is the right thing to admit this, but I have never heard …
When I read this I was stunned. It is the right thing to admit this, but I have never heard …
Eric Ries, entrepreneur-in-residence at Harvard Business School, explains how to find the human causes of technical problems. He suggest using …