Obsession with Donors and Their Experience
This isn’t about being normal. Sorry, normal just won’t work. We need to be obsessed with the donor experience. We …
This isn’t about being normal. Sorry, normal just won’t work. We need to be obsessed with the donor experience. We …
There are some basics to donor relationships. They do require some discipline to execute but pay off in the long …
Knowing where you are going with the donor experience, how you’re going to get there and being focused on execution …
Donors are absolutely empowered through technology now. That means our donors are as well. It has happened and it is …
Being donor obsessed and focused is not an either/or kind of thing. It is “yes/and” at its core. We need …
Leadership in the donor experience transformation world is purposeful in its approach to creating a long term sustainable change. Change …
Building a digital nonprofit is about building an ecosystem, not just a few isolated initiatives that have no impact on …
Is it about checking the box called training or is about learning? It is actually about both but many times …