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Digital Business

~ The Journey to Creating Amazing Customer Experiences

Tag Archives: Poetry

Joy — The Radiant Force

November 1, 2024

Joy is a radiant force, a quiet rebellion against the chaos of the world. It’s not the absence of struggle …

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The Lantern in the Storm | A Fictional Short Story

September 1, 2024

In a small village nestled between jagged cliffs and a restless sea, there lived a young woman named Elara. The …

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The Unshakable Strength of Humility

July 1, 2024

Humility is a quiet, unshakable strength—a virtue that doesn’t shout its presence but reveals itself in the gentle way it …

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The Pillar of Truth

May 1, 2024

Through storms of doubt and winds of gain, Integrity stands, a steadfast flame. A quiet strength, unswayed, unbound, Rooted deep …

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Love, the Quiet Strength

March 1, 2024

Love is the quiet strength that binds us together, a gift we give not because it’s deserved, but because it’s …

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Courage, the Quiet Fire

January 1, 2024

Courage is the quiet fire that burns within us, igniting our strength when the world feels dark and uncertain. It’s …

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Faith, the Quiet Strength

November 1, 2023

Faith is the quiet strength that carries us through life’s storms, a steady light in the darkest of nights. It’s …

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Seeking Truth

October 1, 2023

Truth is the quiet strength that anchors us in a world of chaos. It’s not always loud or convenient, but …

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Embrace Trust

August 1, 2023

Trust is the quiet strength that binds us together, a delicate thread woven through every meaningful connection. It’s the courage …

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A Tireless Beacon of Hope

April 1, 2023

The sun rises each morning, a tireless beacon of hope and resilience. It bathes the world in warmth and light, …

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As the dawn of a new year breaks

January 1, 2023

As the dawn of a new year breaks—already ushering in fresh possibilities—let it be a canvas of hope painted with …

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Top Posts & Pages

  • “When people go to work, they shouldn’t have to leave their hearts at home.” –Betty Bender
  • Cvent reports that on average, customer retention rates are 18% higher when employees are highly engaged.
  • Customer Experience Maturity Model
  • The death of the sales funnel
  • Do you need fresh eyes in your company?

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Recent Posts

  • What to do if you are Overloaded
  • Joy — The Radiant Force
  • The Lantern in the Storm | A Fictional Short Story
  • The Unshakable Strength of Humility
  • The Pillar of Truth

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Tags

CultureCustomer ExperienceDigitalDigital BusinessDigital TransformationDonor ExperienceFacebookFaith at WorkForrester ResearchGuest BlogJesusLeadershipMobileNonprofitPeopleSeth GodinSocial MediaStrategyTechnologyTransformation

Top Posts & Pages

  • “When people go to work, they shouldn’t have to leave their hearts at home.” –Betty Bender
  • Cvent reports that on average, customer retention rates are 18% higher when employees are highly engaged.
  • Customer Experience Maturity Model
  • The death of the sales funnel
  • Do you need fresh eyes in your company?
  • Do your customer systems and tools actually focus on your customers?
  • “Highly engaged employees make the customer experience. Disengaged employees break it.” ~Timothy R. Clark
  • “If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.” - Jeff Bezos
  • Level 5 Leadership: The Triumph of Humility and Fierce Resolve

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