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Digital Business

~ The Journey to Creating Amazing Customer Experiences

Tag Archives: Encryption

What is encryption and why is it important? This is not Apple vs. the FBI.

February 25, 2016

Encryption is important. Many companies and individuals take advantage of the benefits of encryption. No one has every suggested it …

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Would you make a billion dollar investment in mobile technology?

January 21, 2015

Mobile technology is exploding. If you were CEO of IBM, would you believe in it so much that you would …

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Stolen emails reveal lapses in Sony security practices. Is your company safe?

December 18, 2014

This is stunning and way to common according to security experts. There are simple and easy to use technology programs …

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  • “When people go to work, they shouldn’t have to leave their hearts at home.” –Betty Bender
  • Cvent reports that on average, customer retention rates are 18% higher when employees are highly engaged.
  • Level 5 Leadership: The Triumph of Humility and Fierce Resolve
  • Do you need fresh eyes in your company?
  • Customer Experience Maturity Model

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Tags

CultureCustomer ExperienceDigitalDigital BusinessDigital TransformationDonor ExperienceFacebookFaith at WorkForrester ResearchGuest BlogJesusLeadershipMobileNonprofitPeopleSeth GodinSocial MediaStrategyTechnologyTransformation

Top Posts & Pages

  • “When people go to work, they shouldn’t have to leave their hearts at home.” –Betty Bender
  • Cvent reports that on average, customer retention rates are 18% higher when employees are highly engaged.
  • Level 5 Leadership: The Triumph of Humility and Fierce Resolve
  • Do you need fresh eyes in your company?
  • Customer Experience Maturity Model
  • The death of the sales funnel
  • Do your customer systems and tools actually focus on your customers?
  • All this technology is making us antisocial ... or is it?
  • “Highly engaged employees make the customer experience. Disengaged employees break it.” ~Timothy R. Clark
  • "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~Donald Porter

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