Most customer systems are designed to focus on the needs of the company and not the customer
Most customer systems are designed to focus on the needs of the company and not the customer. Successful organizations see …
Tag Archives: Insights
Unifying the experience for the donor
This is not all about data. At the end of the day, donors will expect a great (unified) experience across …
Why customers expect instantaneous communication and amazing service
Customer expectations have changed. We want and expect that you know us, you remember us and you will serve us now. …
Digital Business