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Digital Business

~ The Journey to Creating Amazing Customer Experiences

Tag Archives: Generation X

Is society and technology evolving faster than many companies can adapt?

April 4, 2021

Are you ready for a new generation of customers? Company executives meet the Millennials. Millennials meet XYZ company. Oops, there …

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The new connected consumer is more relevant than age demographics

July 24, 2018

We are beginning to think about engagement in terms of is it social or is it mobile? If our company …

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New demographics to consider as Society, technology and the digital business is evolving faster than many companies can adapt.

July 17, 2018

Are you ready for a new generation of customers? Company executives, meet the Millennials. Millennials, meet XYZ company. Oops, there …

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Why you should widen your view from generations to connected customers

October 8, 2014

We are beginning to think about engagement in terms of is it social or is it mobile? If our company …

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Get ready for a new generation of customers

October 2, 2014

Are you ready for a new generation of customers? Company executives, meet the Millennials. Millennials, meet XYZ company. Oops, there …

Continue reading →

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Top Posts & Pages

  • Are we known for being peacemakers in the workplace?
  • Level 5 Leadership: The Triumph of Humility and Fierce Resolve
  • About
  • What is it for us to be pure in heart at work?
  • Book: The Digital Executive
  • Book: The Digital Nonprofit
  • 8 questions to ask around nonprofit donation thank you's and the donor experience
  • “If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.” - Jeff Bezos
  • Summary of Books
  • Should you add things to your to-do list you've already done, just to cross them off?

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