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Digital Business

~ The Journey to Creating Amazing Customer Experiences

Tag Archives: Follow Up

Avoid the “Just Following Up” Email

September 2, 2015

None of us like to be interupted by emails that have no value. Sending one email and then resending it …

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Top Posts & Pages

  • Most customer systems are designed to focus on the needs of the company and not the customer
  • The danger of hypocrisy at work
  • Customer Experience Maturity Model
  • Do leading indicators produce the results you want to achieve?

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Tags

CultureCustomer ExperienceDigitalDigital BusinessDigital TransformationDonor ExperienceFacebookFaith at WorkForrester ResearchGuest BlogJesusLeadershipMobileNonprofitPeopleSeth GodinSocial MediaStrategyTechnologyTransformation

Top Posts & Pages

  • Most customer systems are designed to focus on the needs of the company and not the customer
  • The danger of hypocrisy at work
  • Customer Experience Maturity Model
  • Do leading indicators produce the results you want to achieve?

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