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Digital Business

~ The Journey to Creating Amazing Customer Experiences

Tag Archives: Board of Directors

5 Questions Boards Should Be Asking About Digital Transformation

July 9, 2021

Here is some great insight from by Celia Huber, Alex Sukharevsky  and Rodney Zemmel from McKinsey. The CEO of a large …

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The CEO and the boardroom agenda for the digital business journey

August 15, 2018

Is the digital business journey at the top of your boardroom agenda? Is the Board of Directors engaged and concerned? …

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The New ‘Digital Director’ Corporate Board Role: Are You Ready?

September 8, 2017

Boards of Directors are changing and adding new roles to their ranks. Is your Board supporting your digital strategy? A …

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Digital Transformation at Organizations – Connecting Boardroom objectives to IT re-platforming

August 21, 2017

Transformation is all the rage. The Board of Directors is probably interested. Connecting Boardroom objectives to IT re-platforming is essential. …

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All Boards Need a Technology Expert

September 24, 2015

It is striking that most Boards of Directors have little to no members who have expertise in technology. As technology …

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The Bottom Line: Digital Darwinism Is Unkind To Those Who Wait

January 15, 2015

Disruption is waiting around the corner. Speed is of essence. Delay is not useful. Now is the time to have …

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Cybersecurity a major concern in C-suites after Sony hack. Are you ready?

December 14, 2014

A blog post from computer security firm F-Secure may send a chill through the C-suites of major corporations and nonprofits …

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Tags

CultureCustomer ExperienceDigitalDigital BusinessDigital TransformationDonor ExperienceFacebookFaith at WorkForrester ResearchGuest BlogJesusLeadershipMobileNonprofitPeopleSeth GodinSocial MediaStrategyTechnologyTransformation

Top Posts & Pages

  • Most customer systems are designed to focus on the needs of the company and not the customer
  • Are we known for being peacemakers in the workplace?
  • Level 5 Leadership: The Triumph of Humility and Fierce Resolve
  • Book: The Digital Executive
  • Book: The Digital Nonprofit
  • 8 questions to ask around nonprofit donation thank you's and the donor experience
  • “If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.” - Jeff Bezos
  • Summary of Books
  • About
  • What is it for us to be pure in heart at work?

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