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Digital Business

~ The Journey to Creating Amazing Customer Experiences

Tag Archives: Analytics

Will a recommendation engine enhance your unique selling proposition? It’s probably best to keep things simple.

October 29, 2018

Big data is great if in fact you have lots of data. Most of us don’t have enough data to …

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Chris Bruzzo, Electronic Arts Chief Marketing Officer with Brian Solis on how data and machine learning are helping EA future-proof the brand

October 9, 2018

EA CMO Chris Bruzzo joins digital analyst, futurist and best-selling author Brian Solis to discuss how data and machine learning …

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What donor data should we collect?

January 18, 2017

We probably shouldn’t try to collect everything. We also should be collecting the “right” donor data. We should consider enhancing …

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Who Owns Enterprise Analytics and Data? How about the CEO?

May 19, 2016

This is a very interesting suggestion that the CFO owns enterprise analytics and data. My sense, while it is well …

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Digital Transformation Requires Constant Innovation

October 28, 2015

We are all hearing the drumbeat about digital transformation. It is all the rage. So what is it and why …

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Would you make a billion dollar investment in mobile technology?

January 21, 2015

Mobile technology is exploding. If you were CEO of IBM, would you believe in it so much that you would …

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How Amazon Increased Sales 29% Using One Important New Technology

May 5, 2014

Big data is great if in fact you have lots of data. Most of us don’t have enough data to …

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CultureCustomer ExperienceDigitalDigital BusinessDigital TransformationDonor ExperienceFacebookFaith at WorkForrester ResearchGuest BlogJesusLeadershipMobileNonprofitPeopleSeth GodinSocial MediaStrategyTechnologyTransformation

Top Posts & Pages

  • Most customer systems are designed to focus on the needs of the company and not the customer
  • Are we known for being peacemakers in the workplace?
  • Level 5 Leadership: The Triumph of Humility and Fierce Resolve
  • About
  • What is it for us to be pure in heart at work?
  • Book: The Digital Executive
  • Book: The Digital Nonprofit
  • 8 questions to ask around nonprofit donation thank you's and the donor experience
  • “If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.” - Jeff Bezos
  • Summary of Books

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