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Digital Business

~ The Journey to Creating Amazing Customer Experiences

Tag Archives: Why

Why?

March 19, 2019

Why is important. It is in fact the starting point. Without it, our business, is just another commodity. Plenty of …

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Creating the Strategy — Are we getting the right answers to right questions?

August 8, 2018

You are on the journey to becoming a master at becoming a digital business. How do you go about creating …

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“Everything is both simpler than we can imagine, and more complicated that we can conceive.” ~Goethe

November 30, 2017

Simplicity it the key. We live in a complex world but to be able to translate that complex simply is …

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Why our focus and day to day work should be about creating  amazing “customer experiences”

November 17, 2017

As leaders, we spend a lot of time talking about “what” needs to change. We train people in new ways …

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How great Nonprofit leaders inspire action for donor engagement

October 7, 2015

Why is important. It is in fact the starting point. Without it, our nonprofit, is just another commodity. Plenty of nonprofits …

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How great leaders inspire action

November 8, 2014

Why is important. It is in fact the starting point. Without it, our business, is just another commodity. Plenty of …

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Top Posts & Pages

  • Most customer systems are designed to focus on the needs of the company and not the customer
  • Should you add things to your to-do list you've already done, just to cross them off?
  • What is the Customer Experience Index? Why should you care?
  • Level 5 Leadership: The Triumph of Humility and Fierce Resolve
  • Why is changing culture like baking a cake?

Tags

AgileAgilityCultureCustomerCustomer ExperienceCustomer FocusCustomer ServiceDataDigitalDigital BusinessDigital TransformationDonorDonor ExperienceEmployee EngagementFacebookFaith at WorkForrester ResearchGuest BlogInnovationJesusLeadershipMarketingMobileNonprofitPeopleSeth GodinSocial MediaStrategyTechnologyTransformation

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Tags

CultureCustomer ExperienceDigitalDigital BusinessDigital TransformationDonor ExperienceFacebookFaith at WorkForrester ResearchGuest BlogJesusLeadershipMobileNonprofitPeopleSeth GodinSocial MediaStrategyTechnologyTransformation

Top Posts & Pages

  • Most customer systems are designed to focus on the needs of the company and not the customer
  • Should you add things to your to-do list you've already done, just to cross them off?
  • What is the Customer Experience Index? Why should you care?
  • Level 5 Leadership: The Triumph of Humility and Fierce Resolve
  • Why is changing culture like baking a cake?
  • Guest Blog: Lisa Bowman -- Corporate to nonprofit: a marketer’s journey and the lessons learned
  • Are we known for being peacemakers in the workplace?
  • A Strong Purpose: Making Your Company a Magnet for Talent

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