Comments on: “If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.” – Jeff Bezos/2018/01/17/if-you-make-customers-unhappy-in-the-physical-world-they-might-each-tell-6-friends-if-you-make-customers-unhappy-on-the-internet-they-can-each-tell-6000-friends-jeff-bezos/The Journey to Creating Amazing Customer ExperiencesSun, 11 Feb 2024 05:16:52 +0000hourly1http://wordpress.com/By: James BONd/2018/01/17/if-you-make-customers-unhappy-in-the-physical-world-they-might-each-tell-6-friends-if-you-make-customers-unhappy-on-the-internet-they-can-each-tell-6000-friends-jeff-bezos/comment-page-1/#comment-4145Sun, 11 Feb 2024 05:16:52 +0000/?p=4148#comment-4145stupid

]]>By: Jason Webb/2018/01/17/if-you-make-customers-unhappy-in-the-physical-world-they-might-each-tell-6-friends-if-you-make-customers-unhappy-on-the-internet-they-can-each-tell-6000-friends-jeff-bezos/comment-page-1/#comment-4144Sun, 11 Feb 2024 05:16:18 +0000/?p=4148#comment-4144obviously

]]>By: Michael Wilson/2018/01/17/if-you-make-customers-unhappy-in-the-physical-world-they-might-each-tell-6-friends-if-you-make-customers-unhappy-on-the-internet-they-can-each-tell-6000-friends-jeff-bezos/comment-page-1/#comment-2914Mon, 24 Jan 2022 19:24:35 +0000/?p=4148#comment-2914In reply to Gunakarthik Naidu Lanka.

I believe it is Jeff Bezos.

]]>By: Gunakarthik Naidu Lanka/2018/01/17/if-you-make-customers-unhappy-in-the-physical-world-they-might-each-tell-6-friends-if-you-make-customers-unhappy-on-the-internet-they-can-each-tell-6000-friends-jeff-bezos/comment-page-1/#comment-2913Mon, 24 Jan 2022 18:49:06 +0000/?p=4148#comment-2913What is the source of this quote ?

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