Comments on: Donor Experience Transformation won’t be easy. In fact, it will be hard!/2015/07/09/donor-experience-transformation-wont-be-easy-in-fact-it-will-be-hard/The Journey to Creating Amazing Customer ExperiencesThu, 23 Jul 2015 19:08:12 +0000hourly1http://wordpress.com/By: Customer Experience Update for July 23, 2015 | Center for Digital Business Transformation/2015/07/09/donor-experience-transformation-wont-be-easy-in-fact-it-will-be-hard/comment-page-1/#comment-763Thu, 23 Jul 2015 19:08:12 +0000/?p=2382#comment-763[…] Donor Experience Transformation won’t be easy. In fact, it will be hard! So many times, transformation into a donor focused world is framed as a no brainer. We feel like idiots that we aren’t there yet. Why aren’t we on board? Why is our nonprofit so immature? The fact is, transformation is hard. It is hard, hard work. It takes discipline. It won’t happen overnight. It isn’t free. It will cost us not only a little but a lot. […]

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