Comments on: Who let the air out of the balloon?/2014/12/22/who-let-the-air-out-of-the-balloon/The Journey to Creating Amazing Customer ExperiencesWed, 23 Jun 2021 13:47:13 +0000hourly1http://wordpress.com/By: What a Customer Experience Focus and Obsession means to the Digital Executive | Center for Digital Business Transformation/2014/12/22/who-let-the-air-out-of-the-balloon/comment-page-1/#comment-596Tue, 17 Feb 2015 14:04:37 +0000/?p=1626#comment-596[…] Read more here … […]

]]>By: Tim Bryant/2014/12/22/who-let-the-air-out-of-the-balloon/comment-page-1/#comment-382Mon, 22 Dec 2014 14:33:49 +0000/?p=1626#comment-382The cool thing is that this makes everything easier and harder! All the usual ways of doing things have changed so we must “lean in” and create more, but, there is room now to do just that. The little guy – who could never have bought that ad on the front page of the internet – can now create viral content and conversations that get them noticed in ways we could never imagine before. It is the best of times if you are willing to learn something new – every month!

Keep up the good work Michael Wilson – and keep us thinking.

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