Comments on: What is our strategy for customer experience continuous improvement?/2015/07/27/what-is-our-strategy-for-customer-experience-continuous-improvement/The Journey to Creating Amazing Customer ExperiencesFri, 02 Oct 2015 13:04:12 +0000hourly1http://wordpress.com/By: What is the CIO Strategy for the “Age of the Customer” | Digital Business Transformation/2015/07/27/what-is-our-strategy-for-customer-experience-continuous-improvement/comment-page-1/#comment-845Fri, 02 Oct 2015 13:04:12 +0000/?p=1057#comment-845[…] What is our strategy for customer experience continuous improvement? – Customer experience excellence requires an approach that focuses on continuous improvement. This starts with a strategy that supports a goal to improve the customer experience from X to Y. All great strategy focuses on measurable goals. Knowing the goal is the key. Having established a goal with supporting strategies, helps us ensure several questions can […] […]

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