Comments on: Are we big enough to apologize for firing people because of our incompetence, not theirs?/2015/03/16/are-we-big-enough-to-apologize-for-firing-people-because-of-our-incomptence-not-theirs/The Journey to Creating Amazing Customer ExperiencesFri, 13 Mar 2015 12:46:34 +0000hourly1http://wordpress.com/