Comments on: Staff who are closest to the customer usually have a handle on what data and insight would be most useful to the journey mapping process. Be sure to engage them regularly./2019/05/22/staff-who-are-closest-to-the-customer-usually-have-a-handle-on-what-data-and-insight-would-be-most-useful-to-the-journey-mapping-process-be-sure-to-engage-them-regularly/The Journey to Creating Amazing Customer ExperiencesTue, 07 May 2019 13:47:35 +0000hourly1http://wordpress.com/