Comments on: Why is a seamless digital customer experience essential?/2014/08/01/why-is-a-seamless-digital-customer-experience-essential/The Journey to Creating Amazing Customer ExperiencesSat, 23 Mar 2019 14:16:20 +0000hourly1http://wordpress.com/By: My Take and some Items of Interest — August 6, 2014 | Quotes, thoughts and musings/2014/08/01/why-is-a-seamless-digital-customer-experience-essential/comment-page-1/#comment-210Wed, 06 Aug 2014 21:25:23 +0000/?p=789#comment-210[…] Why is a seamless digital customer experience essential? – How important is it to provide our customers a seamless experience? More and more, customers are demanding it and get very frustrated when they look at something on the web in the morning and then try to complete what they are doing on their smart phone only to find the site isn’t mobile friendly. Frustrated, they call the 800 number only to find a representative that isn’t familiar with what is being asked. Read more here … […]

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