Comments on: 5 strategies to consider on what to do about the “shiny, new toy”/2015/07/07/trendwatching-com-innovation-celebration/The Journey to Creating Amazing Customer ExperiencesMon, 13 Jul 2015 13:02:20 +0000hourly1http://wordpress.com/By: When Was The Tipping Point For Customer Experience? It Looks Like It Started “Tipping” In 2010! | Center for Digital Business Transformation/2015/07/07/trendwatching-com-innovation-celebration/comment-page-1/#comment-749Mon, 13 Jul 2015 13:02:20 +0000/?p=1037#comment-749[…] 5 strategies to consider on what to do about the “shiny, new toy” There is a shiny, new toy available. It isn’t your toy. What do you do? You need your own strategy framework for product innovation. It is probably a losers game to always be reacting to someone else. It is imperative that you and your leadership know where you are going, how you are going to get there and have a rigorous continuous improvement process in place. […]

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