/2014/10/02/get-ready-for-a-new-generation-of-customers/The Journey to Creating Amazing Customer ExperiencesMon, 15 Mar 2021 19:06:55 +0000hourly1http://wordpress.com//2014/10/02/get-ready-for-a-new-generation-of-customers/comment-page-1/#comment-1495Tue, 03 Jul 2018 12:23:20 +0000/2013/07/22/get-ready-for-a-new-generation-of-customers/#comment-1495[…] Get ready for a new generation of customers – Are you ready for a new generation of customers? Company executives, meet the Millennials. Millennials, meet XYZ company. Oops, there is a gap here. Most company leaders aren’t a part of Generation Y (also known as Millennials). Generation Y is considered to be individuals born in the early 1980s to 2000s. They come after Generation X. Millennials represent an important emerging group of potential customers as they are also sometimes referred to as “echo boomers”. This refers to their size relative to the large group of Baby Boomers. In the US, birth rates peaked in 1990. It is helpful to know that Millennials have distinctly different behaviors, values and attitudes from previous generations as a response to the technological and economic implications of the internet. Read more here … […]

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