/2015/03/10/are-we-willing-to-say-no/The Journey to Creating Amazing Customer ExperiencesTue, 10 Mar 2015 13:52:24 +0000hourly1http://wordpress.com//2015/03/10/are-we-willing-to-say-no/comment-page-1/#comment-62Sat, 05 Jan 2013 15:31:17 +0000/2012/12/22/are-we-willing-to-say-no/#comment-62Great perspective. Thanks.

]]>/2015/03/10/are-we-willing-to-say-no/comment-page-1/#comment-61Sat, 05 Jan 2013 11:02:46 +0000/2012/12/22/are-we-willing-to-say-no/#comment-61I completely agree. Although “Yes” is pleasant, it is easy. A well placed No can stand for integrity and as mentioned above, discipline. As a consultant, I had to say no a few times and, as it turned out, it garnered me more respect in the long run.

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